Anyone else hate selling on eBay? So here’s the story.. I sell refurbished blackberries on eBay, I take old blackberries swap out the housings, make sure everything is working and I list them on eBay. I cringe every time someone with no feedback wins an auction because more often than not, I’m going to get screwed in some way or another. Lately I’ve been getting scammers wanting me to ship to Doral Forida so I explicitly said that I won’t ship there.
Then there’s this guy, Jiefu Zhang… No feedback at all so that kinda set off a red flag right there and I should’ve voided the auction right off the bat. Jiefu then pays with a PayPal eCheck which took another week to clear. So after the money cleared, I sent the item and he receives it. He says the speaker is dead which is fine, sometimes items get damaged in shipping. It’s been raining heavily here in Vancouver, the package could’ve gotten wet. Since I don’t have any inventory, I offered a refund… no problem.
I dunno why he would’ve sent me a response putting the blame on me but he did. All refurbs I send out are tested twice. Once when I refurb it and once before I package it. Of course, he doesn’t know this and probably thinks I purposely sent him a broken phone. Yes… someone with over 140 positive feedbacks purposely sent you a broken phone. Why can’t people be courteous and not assume everyone’s out to get you? Maybe I’m reading too much into this, you guys can read the conversation below and decide for yourself.
On a side note… how many people are willing to bet the IMEI of the phone he’s sending back isn’t going to match the IMEI I sent out to him?
| Dear techargus,
yea, i can do that. I expect full reimbursement for everything including the full price of the blackberry + shipping as well as the shipping cost of returning the item. I refuse to pay a penny for your mistake. – smurfaccount
|
From: techargus
To: smurfaccount
Subject: Re: Item I received is not as described: smurfaccount sent a message about Unlocked BlackBerry Bold 9780 – White from Telus #150915747048
Sent Date: 24-Oct-12 01:40:26 EDT
| Dear smurfaccount,
I normally offer an exchange but I have no more inventory of equivalent phones so you can just send it back for a refund. – techargus
|
From: smurfaccount
To: techargus
Subject: Item I received is not as described: smurfaccount sent a message about Unlocked BlackBerry Bold 9780 – White from Telus #150915747048
Sent Date: 23-Oct-12 22:57:48 EDT
Dear techargus,
Hi!
Im the buyer of your “refurbished” blackberry. As i tried working through the phone, i received a phone call. There was no ring tone, which i thought was weird. Then i couldn’t heard the voice on the other end of the call. I then tried the mp3 player, and the video that was in pre-downloaded in the phone. Bottom line is, the speakers does not work. i cannot make any phone calls. please email me back with my options.
-Jiefu Zhang
If negative feedback is your only concern, just stop worrying. There could be a perfectly legitimate reason for placing foil: the customer believes it would keep the phone from accidentally turning on when sent through mail.
i sold a phone and buyer says it does not turn on and it was working fine when i sent it. wants a refund then i get a broken phone back?